With the hustle and bustle of Downtown St.Pete's residential real estate market, you may never notice the impact that the boom is having on downtown's office market. Over the past few years Feldman Equities, led by CEO Larry Feldman, and their partners, have been making their mark on Downtown St.Pete's office scene by scooping up underperforming office buildings.
Read MoreAfter a sudden opportunity arose just four blocks from its current shop, Pete’s Bagels is preparing to move into a new space twice the size of its current location in the Grand Central District.
The local bagel company will relocate from 2361 1st Avenue South to 1900 1st Avenue South, a 4,200-square-foot repurposed Quonset hut that most recently housed the vegan restaurant Good Intentions, which closed earlier this summer after four years in business.
Pete’s plans to close its current shop for one day on Monday, October 5th, while its team moves equipment and furnishings overnight. The new location is expected to open Tuesday, October 6th.
Owner Steven Peterman said Pete’s was not actively searching for a larger space, but its current landlord planned work to the property that would have required the business to close temporarily.
The owners of the Good Intentions building, who also own Pete’s former production kitchen, reached out about the available space.
After nearly three years in the EDGE District, The Sourdough Co. is preparing to relocate to one of downtown St. Pete’s most recognizable historic buildings.
The bakery and café will move from 1113 Central Avenue to the former Union Trust bank building at 895 Central Avenue.
The 1926 building has remained vacant since its last bank tenant left in 1996.
The Sourdough Co. will occupy nearly 11,000 square feet across the building’s ground floor, mezzanine, and basement.
Owner Ariana Duksa announced the move on social media Monday.
“From baking inside our home to filling a historic building in the heart of St. Pete… we can hardly believe we get to say that,” Duksa wrote. “Thank you to every person who has ever purchased a loaf, pastry, coffee or meal from us. From a cottage bakery, to our first storefront, to this beautiful historic bank.”
Before opening its first storefront in 2023, The Sourdough Co. operated as a cottage bakery out of Duksa’s Seminole home.
Construction is underway on Azalea Cay, a planned 1,000-unit apartment community on the former Raytheon property in west St. Pete.
Tampa-based Metro Development Group, St. Pete-based Porter Development, and local elected officials broke ground Monday morning on the first phase of the project at 1501 72nd Street North, near Azalea Park and Tyrone Square Mall.
The $109.8 million first phase will bring 341 apartments, including 102 income-restricted homes.
Fifty-one apartments will be reserved for households earning up to 80% of the area median income (AMI), while another 51 will be available to households earning up to 120% of AMI.
“I look around and I envision someday teachers, nurses, first responders coming home from a tough day at work and calling Azalea Cay home,” Les Porter, president of Porter Development, said during the ceremony. “Maybe one of the big reasons why they’re still able to live in St. Pete is because of the rent associated with their apartment.”
The remaining 239 apartments will rent at market rate. The income-restricted units must remain affordable for at least 50 years.
After 12 years in the EDGE District, Brooklyn South has permanently closed.
Karen Kramer, who has owned the sandwich shop at 1437 Central Avenue with her husband Mark since 2024, told St. Pete Rising they “just couldn’t keep up with rising costs.”
The financial pressure had surfaced before the closure. In a response to an online review last year, Kramer wrote that Central Avenue rent and food costs had become overwhelming and that she had made significant sacrifices to keep Brooklyn South going.
It was work, she said, she did for the joy it brought people rather than for the money.
Brooklyn South opened in July 2014 under founder Matt Bonano, a trained chef whose route to St. Pete ran through the cheese world. Bonano had worked at Atlanta’s Alon’s Bakery & Market and later became wholesale production manager for Murray’s Cheese in New York.
He moved from Brooklyn to Gulfport and named the deli Brooklyn South because St. Pete reminded him of the “Brooklyn of the South.”
For generations of St. Pete residents, The Chattaway has been the kind of place people do not simply visit. They return to it.
They come back for the cheeseburgers, the beer, the photos and plaques crowding the walls, and the leafy courtyard that feels tucked away from the city around it.
Some remember riding bikes there as kids. Others had first dates beneath its trees. Nearly everyone has a story.
Today, that story enters a new chapter.
The Chattaway has reopened at 358 22nd Avenue South after Cullen Mahoney, Ferg’s Sports Bar owner Mark Ferguson, and Shrimpy’s Waterfront owner John John Delladonna purchased both the restaurant and the 0.70-acre property beneath it.
Customers returning today will find the familiar restaurant, with several practical upgrades designed to make it work better day to day.
For years, the second floor of a downtown St. Pete beer and wine bar has been used mostly for private events and overflow seating.
This weekend, Green Bench Brewing will turn that space into a new concept of its own.
Upstairs at Webb’s will begin service Friday, September 25th, at 4 p.m. above Webb’s City Cellar, Green Bench Brewing’s specialty beer and wine bar at 1133 Baum Avenue North.
The new bar and lounge will launch during Green Bench’s 13th anniversary celebration, offering a beverage program built around a somewhat unexpected idea: texture.
“The menu itself is completely built around the concept of texture and how you can use texture to manipulate the experience with products,” Green Bench Brewing owner and brewer Khris Johnson said in a conversation with St. Pete Rising. “It’s supposed to be exploration-focused, a deep dive into not just products, but service and hospitality centered around beer that you just don’t get anywhere else.”
That idea will shape nearly every drink served upstairs.
A beer poured downstairs or next door at Green Bench may also be available upstairs, but it will not necessarily taste or feel the same.
St. Petersburg’s oldest arts institution is preparing for the most ambitious expansion in its more than 100-year history.
New renderings have been revealed for the first phase of Arts Center Association, Inc.’s $34 million expansion of the Morean Arts Center at 719 Central Avenue in downtown St. Pete.
The redevelopment calls for a new five-story arts center on an existing surface parking lot at the corner of 8th Street and Central Avenue, bringing the Arts Center and the Chihuly Collection, currently located across the street at 720 Central Avenue, under one roof.
Designed by Wannemacher Jensen Architects, the new building would feature a largely white exterior wrapped in slender vertical fins.
At street level, a sweeping, wave-like opening would rise from the ground floor and fold into the façade, creating a sculptural entrance inspired by the fluid forms and luminous colors of Dale Chihuly’s glasswork.
Madeira Beach’s longtime grocery store is reopening this week in a new format.
Aldi will debut this Thursday, September 24th, at 15200 Municipal Drive in Carter Plaza, across from Archibald Beach Park and R.O.C. Park.
The store replaces the former Winn-Dixie, which closed last year after more than 50 years in business. The Municipal Drive store was built in 1975 and had operated as a Winn-Dixie ever since.
Winn-Dixie Liquors will remain open.
To mark the grand opening, the first 200 customers in line Thursday will receive a bag of branded items and a “golden ticket,” an Aldi gift card worth up to $100. Employees will also distribute free Aldi shopping totes throughout the day.
The store will be open daily from 9 a.m. to 8 p.m.
A St. Pete native and former USF basketball star is preparing to open what he calls a love letter to his hometown.
Love Language 727 Restaurant & Lounge will open in October at 3063 Central Avenue in the Grand Central District.
The space was previously home to 31 Grand, a sports bar that closed in late 2024 following back-to-back hurricanes. Before that, it housed Punky’s Bar and Grill, an LGBTQ-friendly establishment that closed in 2022 after nearly seven years in business.
Owner Jimmy Devon Baxter is returning to St. Pete after nearly two decades in Atlanta, where he said he was inspired by the city’s experience-driven restaurant and lounge scene.
After graduating from Boca Ciega High School, he played basketball for the University of South Florida from 2000 to 2004.
During his senior year, Baxter received the NCAA Award of Valor for helping rescue two men trapped inside a vehicle following a violent crash. The City of Tampa also presented him with a key to the city for his efforts.
A popular Venezuelan food concept known for its stuffed arepas and empanadas will soon open its first brick-and-mortar restaurant in St. Pete.
Carúpano Kitchen plans to open by mid-November at 1040 4th Street North, a 1,070-square-foot space previously occupied by a catering kitchen and Urban Canning Company before that.
Andrea Osorio debuted Carúpano Kitchen at Foodie Labs, a commercial kitchen incubator in the Warehouse Arts District, in 2025 with her mother, Diann Cedeño, and wife, Lauren Haley.
The menu centers on arepas, naturally gluten-free Venezuelan corn cakes that are grilled or fried, sliced open, and filled with meats, cheeses, seafood, and vegetables.
Osorio said the new restaurant will keep Carúpano Kitchen’s core recipes while adding new, healthy options for the lunch crowd.
“There’s a lot of changes coming, but overall it’s the same menu and recipes,” Osorio said in a conversation with St. Pete Rising. “It’ll just be an elevated version that caters to this new location.”
A new family-owned restaurant serving pizzas, burgers, empanadas, and other Argentinian dishes is preparing to open in Pinellas Park.
Pizzardis will open at 7820 49th Street North, near England Brothers Park and the Pinellas Park Performing Arts Center. The building was previously home to Pinellas Park's Fresh Produce.
Owner Victoria Fecarotta said she and her husband expect to welcome their first customers during the last week of September.
For Fecarotta, the restaurant is rooted in memories of food bringing people together in Argentina, from long Sunday lunches to Friday nights spent sharing pizza with family.
She moved to the United States in 2001 and, after years in the restaurant business and previously owning a restaurant with her husband in Chicago, is ready to open a place of her own in Pinellas County.
More than 1,500 panels of white Brazilian granite are now being installed on the Museum of the American Arts and Crafts Movement’s five-story expansion at 355 4th Street North in downtown St. Pete.
The 11,300-square-foot expansion will add four galleries to the 137,000-square-foot museum, which opened five years ago in September 2021.
The Arts and Crafts movement emerged in the late 19th century as a response to mass-produced goods, placing an emphasis on handcrafted objects, natural materials, and simple, functional design.
The St. Pete museum is the only museum in the world dedicated exclusively to the American Arts and Crafts movement.
The existing five-story museum includes more than 40,000 square feet of gallery space, along with a grand atrium, skylights, and its signature spiral staircase.
Peacock Home, a shop specializing in vintage finds, globally sourced décor, and locally made goods, will open October 1st in St. Petersburg’s Grand Central District.
The 1,100-square-foot store will occupy the second floor of the building at 2635 Central Avenue, home to Hostess, a gift shop and event space.
It is the first brick-and-mortar retail venture from longtime St. Pete resident and interior designer Erika Basher.
Peacock Home grew out of a five-day pop-up Basher held at Hostess six months ago.
She rented a moving truck, brought in a collection of furniture, décor, and other finds, and sold nearly everything within five hours of opening.
“I’ve always been into interior design. It’s 100% a passion of mine,” Basher said in a conversation with St. Pete Rising. “I’ve made my living doing it, but I’ve never opened up a retail store.”
CASA Pinellas, the county’s certified domestic violence nonprofit, has purchased the former Cellarmasters wine bar and bottle shop at 1005 1st Avenue North in the EDGE District for $1.75 million, creating room to expand its neighboring thrift store and generate additional funding for survivor services.
The 2,190-square-foot building, which CellarMasters vacated after closing in November 2025, sits next to CASA’s 17,000-square-foot building at 1011 1st Avenue North, which houses the nonprofit’s thrift store on the first floor and Family Justice Center on the second.
CASA, which stands for Community Action Stops Abuse, will turn the newly acquired building into a donation-receiving, sorting, and processing center, relocating back-of-house functions now housed within the thrift store.
The move will allow the nonprofit to expand the thrift store’s sales floor by about 20%.
CASA CEO Lariana Forsythe said housewares are the store’s biggest seller and generate its highest margins. The additional sales floor will allow CASA to carry more merchandise, particularly in that category.
The thrift store generates about $1 million annually in unrestricted revenue for CASA, according to Forsythe. The organization estimates the additional retail space could produce roughly $200,000 more each year.
Demolition is expected to begin in October at the James B. Sanderlin Neighborhood Family Center in south St. Pete, clearing the way for a $25 million, 40,000-square-foot building designed to expand the nonprofit’s education and family-support services.
The new facility at 2335 22nd Avenue South will replace the aging, 25,000-square-foot building, which was never designed to accommodate the center’s current programs.
The organization offers pre-kindergarten, after-school tutoring, job training, weekly food distribution, and financial-literacy programs for students and their parents.
At a groundbreaking ceremony on Tuesday, Executive Director Celeste Collins said the project is personal to her. Before leading the organization, she brought her own children to the center as a parent.
“When we talk about creating a space for families, I know what we are talking about because I’ve been on the other side of the fence as a parent,” Collins said.
Bocelli Modern Italian, the South Tampa restaurant known for its housemade pastas, live music, and Utica-style chicken riggies, is opening a second location in downtown Largo.
The restaurant is planned for 40 West Bay Drive at Horizon West Bay, Largo’s new mixed-use development anchored by City Hall.
Managing Partner Michael Mythack said Bocelli hopes to open between March and April 2027.
The 6,400-square-foot restaurant will include a full-liquor bar, private dining room, outdoor seating, and a larger kitchen than the South Tampa location.
Mythack said the Largo location, which is currently in the design and permitting phase, will carry forward the feel of Bocelli’s South Tampa restaurant, which he describes as an approachable, family-oriented neighborhood restaurant rather than a white-tablecloth fine-dining destination.
“We’re not upscale. We’re mid-scale,” Mythack said in a conversation with St. Pete Rising. “We’re a neighborhood restaurant in South Tampa. It’s nice inside. The aesthetic is beautiful. We have live music three days a week.”
An updated plan for a proposed 13-story, 120-unit residential project in the Grand Central District would reserve 48 apartments for affordable housing.
Tampa-based BendinRoad Development is seeking $4.8 million in federal disaster-recovery funding through the City of St. Petersburg for Residences at 1663, planned at 1663 1st Avenue South.
City staff has recommended the request for approval, and City Council will vote on it October 1st.
The site is currently home to a vacant commercial building that was previously occupied by Sunshine Kitty Catfe, which closed three years ago, and the Dolman Law Group.
Plans, which were approved in 2025, call for a 13-story building with 60 apartments and 60 short-term rental units that could be rented nightly, weekly, or monthly.
While the building’s design and layout remain unchanged, the developer delayed its original construction timeline to pursue the affordable housing funding.
A groundbreaking is now planned for early 2027.
STORM, a Tampa-born drink shop whose colorful, clean energy drinks regularly go viral on social media, is coming to St. Pete.
The shop is known for 32-ounce electrolyte drinks available in more than 20 flavors, with options for carbonation, extra flavor, creatine, collagen, and varying caffeine levels. It also serves plant-based protein shakes all made with their unique protein formula.
STORM is expected to open before November 1st at 2600 4th Street North, replacing Grand Kitchen and Bath, which is relocating to the other side of the building.
For STORM founder Molly Mills, the opening is a return home.
Mills grew up in St. Pete and initially hoped to open the company’s first location here. But as a new business, she and her fiancé, Cole Schaller, could not find a space they could afford near downtown.
After years of planning, Craft Kafe is targeting an early October opening for a new cafe and commissary kitchen in St. Pete’s Skyway Marina District.
The homegrown eatery and bakery, known for specialty coffee and a scratch-made gluten-free menu, is putting the finishing touches on its third St. Pete cafe at 4725 34th Street South in the Marina Village shopping plaza, just south of the Marina Walk Apartments.
The 4,700-square-foot space will include a 1,000-square-foot cafe and a large production kitchen designed to supply Craft’s existing stores and support future expansion, according to the owners.
“We’ve planned this one month after opening our first store in St. Pete. Because of the pandemic, issues in logistics, and losing my home from the hurricanes, this has taken so long to open,” founder and owner Teddy Skiadiotis told St. Pete Rising during a private tour.
Reverie Room, a new bookstore and lounge with themed rooms, reading nooks, and much more, is expected to open in the Warehouse Arts District later this month.
Owner Nichole Coronado is bringing the concept to 655 31st Street South, where she hopes visitors will come not only to find a book, but to stay awhile.
The 2,200-square-foot shop will share a building with FYI Dance Co. and a parking lot with Beech Kombucha. The space previously housed House of Vegano and The Body Electric Athletic Company.
Reverie Room is named for the idea of being pleasantly lost in thought. Inside, Coronado has divided the bookstore into four rooms, each with its own personality.
A children’s room leans into a whimsical mix of dragons, princes, princesses, bean bags, and a unicorn rug. The romance room has vintage furniture, floral touches, and darker, gothic-inspired decor. Coronado gave the nonfiction and adventure room a nautical feel inspired by the Tampa Bay area.
A separate lounge will host private events and smaller gatherings.
What began with bouquets at Tampa Bay markets is becoming a place designed to carry people through the day, from morning coffee and flower arranging to wine and small plates in the evening.
Florafête Bouquet Bar, a floral design business founded by Lucy Watkins, plans to open this fall at 400 Beach Drive in downtown St. Pete.
The shop will bring custom arrangements, a build-your-own bouquet bar, retail goods, and a nine-seat wine and coffee bar together under one roof.
The space was previously occupied by Savory Spice Shop, which permanently closed in 2024.
Watkins, a Miami native with decades of hospitality experience, said the concept grew out of an encounter with flower carts while visiting her hometown in 2021.
“At the time, I was just visiting Miami when I saw flower carts not only selling single-stem flowers but also creating full bouquets for people on the street,” Watkins said.
Flower carts are a familiar sight in Miami, which serves as the country’s primary air gateway for imported flowers. Miami International Airport says it handled 91% of U.S. flower imports arriving by air in 2025, with many cut blooms coming from production centers in Colombia and Ecuador.
When Jeff and Jody Musselman opened Salty Pup Coffeehouse and Wine Bar in Gulfport, the business was meant to be a new chapter.
The couple had moved back to the area after years in Atlanta, where they sold their home and said goodbye to Hampton, their 14-year-old labradoodle. They named the café after him.
Hampton was their “salty dog,” Jody told St. Pete Rising at the time, because he had a little attitude.
Nearly two years later, the Gulfport community that embraced their small coffee shop is helping make room for an even bigger idea.
The Musselmans plan to relocate The Salty Pup from 5004 Tangerine Avenue South to 4700 22nd Avenue South, a 5,348 square-foot warehouse that will also house Electric Flamingo, a new vintage marketplace with vendor booths, art displays, and space for up to 29 local sellers.
The couple is targeting a December opening, pending construction and permitting.
A new Pan-Asian quick-service restaurant has opened in Pinellas Park, but this one comes with a unique feature: a drive thru.
That’s right, hungry diners can now get ramen, rice bowls, and boba straight from a drive thru window on their way home.
Ninja Ramen quietly opened about two weeks ago at 11180 66th Street North in Pinellas Park, in a space formerly home to Subway.
The menu includes six noddle dishes and eight rice bowls.
The ramen offerings include a seafood oden ramen, a roast pork ramen, a Chongqing spicy ramen, a braised beef tomato ramen, and the Sumo Teriyaki Chicken features chicken katsu with teriyaki glaze, fried rice and stir-fried noodles.
A permanent ferry dock at the St. Pete Pier moved closer to reality Friday, as the Pinellas Suncoast Transit Authority celebrated $850,000 in newly secured federal funding for the future Tampa Bay Ferry terminal.
PSTA leaders joined U.S. Rep. Kathy Castor, St. Petersburg Mayor Ken Welch, and representatives from Hubbard’s Marina at the Pier to announce the funding, which will help support a new dock near the St. Petersburg Museum of History.
The permanent facility is planned to include a security gate, ticket booth, and ADA-compliant access. It is expected to accommodate two ferry vessels at once, according to Captain Dylan Hubbard of Hubbard’s Marina.
“This is a key piece in the puzzle,” PSTA CEO Brad Miller said during the event.
The federal funding, secured by Castor through the Fiscal Year 2026 Transportation, Housing and Urban Development appropriations bill, comes as PSTA prepares to relaunch passenger ferry service between downtown St. Pete and Tampa later this year.
As St. Petersburg adds apartments, condos, and offices, the City is trying a new approach to help ensure the artists and galleries that helped shape downtown are not priced out of it.
City Council unanimously approved an arts funding development bonus on August 27th, creating a new way for developers to support local artists and arts organizations while pursuing additional building space for their projects.
For local arts advocates, the vote brought the City one step closer to creating a dependable source of funding for artists and arts organizations.
“The holy grail for the arts community in St. Pete has been to find a sustainable funding source to support the arts,” said Paul Carter, a downtown resident and member of the City’s Arts Advisory Committee.
The policy is not a change that will allow developers to build more densely than they could before. Instead, it adds another option to the City’s existing selection of floor area ratio, or FAR, bonuses.
FAR is a zoning measurement that determines how much total building space can be constructed on a site relative to its land area. In certain zoning districts, such as downtown, the City already allows developers to earn FAR bonuses by providing public benefits that support community priorities.
For years, The Joint’s patio had the bones of a great outdoor hangout: space to sit, a neighborhood crowd, and the kind of laid-back setting that feels made for a cold beer and a game on TV.
What it did not have was much protection from Florida’s sun and rain.
That is about to change. The Joint, the longtime Jungle Terrace tavern at 7630 34th Avenue North, has added a covered patio, an outdoor bar, fans, and seven TVs.
Owners Ben Scherlis and Francesco “Fran” Balzano expect to welcome customers into the new space later this month, although an opening date has not yet been finalized.
“We just wanted to open this space up and make it a whole new outdoor concept where people can sit outside, order food and drinks, and watch TV, same as you could inside,” Scherlis said in a conversation with St. Pete Rising. “It’s just giving people another option.”
On a busy Friday night, the challenge at Mary Margaret’s Olde Irish Tavern is not finding a good pint of Guinness. It is finding a place to sit, order dinner, or even make it to the restroom.
The downtown St. Pete pub is often filled shoulder to shoulder with live-music fans, soccer supporters, dinner guests, and late-night crowds.
Owner Pete Boland, who also owns The Galley and The Ship’s Hold, said the space has become so consistently busy that an expansion next door has shifted from a longtime idea into a necessity.
Mary Margaret’s, at 29 3rd Street North, will expand this winter into the neighboring Top Slice Pizzeria space.
The expansion marks a full-circle moment for Boland, whose grandmother, named Mary Margaret, operated a salon out of the Top Slice Pizzeria space back in the 1970s.
The Irish pub currently occupies about 1,600 square feet, and the 1,400-square-foot addition will more than double its seating capacity with roughly 50 new seats, a second 12-seat bar, more patio tables, and additional restrooms.
A popular Indian Rocks Beach seafood restaurant will close Sunday for a complete reconstruction of its waterfront building.
Monstah Lobstah, located at 125 Gulf Boulevard, will serve its final customers on September 6th before closing Monday, September 7th. The existing 5,605-square-foot building will be demolished and rebuilt from the ground up.
The building, which housed JD’s Restaurant & Lounge for nearly 40 years, sustained damage during the back-to-back hurricanes of 2024. Rather than continue repairing the aging building, Monstah Lobstah’s parent company, Crabby Bill’s Family Brands, has decided to replace it.
“The reality is that we are operating in an aging coastal building that continues to need significant repairs and remains vulnerable to flooding, future storms, and additional damage,” ownership wrote in a Facebook post earlier this week.
“After a lot of evaluation and conversations with our contractor and architects, it became clear that continuing to repair and protect the existing structure would keep us in a cycle of temporary fixes without addressing the bigger issue,” the post continued.
The Manhattan Casino, the historic 22nd Street South venue that once hosted performers including James Brown, Louis Armstrong, Duke Ellington, Count Basie, and Ray Charles, will reopen September 19 following a $4.8 million renovation.
The City of St. Petersburg will operate the two-story building at 642 22nd Street South as an event venue, with a ribbon-cutting and open house planned for 10 a.m. that day.
The reopening returns a major gathering place to The Deuces, the historically Black commercial and cultural district along 22nd Street South. The venue will be available for weddings, corporate events, conferences, family gatherings and live performances.
The renovations include new flooring and air conditioning, along with a new lobby, conference room, green room, catering kitchen, and stage for live bands.
The first floor will house the 2,232-square-foot Legacy Room and an entry foyer with a bar, while the second floor will feature the 4,152-square-foot Jordan Ballroom, named for Elder Jordan Sr.
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The Florida Holocaust Museum in downtown St. Pete is planning a $15 million renovation that will create an immersive theater for interactive Holocaust survivor testimonies and expanded exhibition space.
Located at 55 5th Street South, the museum will renovate existing first- and third-floor spaces rather than expand the museum’s physical footprint.
The new first-floor Immersive Theater will become a larger home for Dimensions in Testimony, a digital experience that allows visitors to ask questions of Holocaust survivors and receive answers drawn from pre-recorded interviews.
Developed by the USC Shoah Foundation, the technology uses voice activation and natural-language processing to match visitors’ questions with relevant recorded responses.
“Each survivor has been asked over 1,000 questions,” Museum President and CEO Eric Stillman said in a conversation with St. Pete Rising. “When a viewer asks a question, the technology picks up certain words and responds with the survivor’s recorded response from the earlier questioning. It becomes like a real in-person dialogue.”